Need help? We're here to support your success.
From how-to questions to technical assistance, our support team and self-service resources are here to guide you every step of the way.
Popular topics
Search our Help Center for step-by-step instructions, FAQs, documentation, and quick tips.
Transitioning to ClassIT+ →
Transitioning from legacy ClassIT™ or Fast Class? Start here.
API documentation →
Explore our RESTful API, developer setup, endpoints, and integration best practices.
Pricing & licensing →
Understand subscription options, license types, and how to manage user access.
Getting started →
Log in, set up your account, and explore key features to hit the ground running.
Managing company settings →
Control user roles, shared views, and team permissions in Company Common.
ClassIT+ & NMFC FAQs →
Find quick answers to common questions about ClassIT+ and National Motor Freight Classification (NMFC®) usage.
Explore
Articles →
Explore the latest articles below and get the knowledge you need to optimize operations and streamline classification.
Videos →
Visit our videos page for walkthroughs on common tasks and features.
Webinars →
Learn in real time with guidance from experts.
Need help navigating features?
Exploring the ClassIT+ Dashboard →
Discover how to explore and customize the ClassIT+ dashboard to your company's needs.
Using ClassIT+ Search →
Learn how to search using default and detailed search, current NMFC content, and how to view an item's history.
Exploring the ClassIT+ What's New →
Find out how to track the latest NMFC data changes, and download the latest updates from using the What's New feature.
Exploring the ClassIT+ Calculators →
Discover how to access and use the density, conversion, Item 680 Note 2(A), 2(B), and 2(C) calculators in ClassIT+.
Exploring the ClassIT+ My Search History →
Learn how to explore, access, and manage your ClassIT+ My Search History.
Exploring the ClassIT+ My Favorites →
Learn how to explore, access, and manage your ClassIT+ My Favorites.
Exploring the ClassIT+ My Synonyms →
Learn how to explore, access, and manage your ClassIT+ My Synonyms.
Exploring the NMFC Book →
Discover how to access the NMFC Book, work with NMFC Book bookmarks, access the public docket, disposition bulletin, supplements, indexes, and more.
Exploring the ClassIT+ My Comments →
Learn how to explore, access, and manage your ClassIT+ My Comments.
Exploring the ClassIT+ Company Common →
Learn how to explore, access, and view the ClassIT+ Company Common.
Still have questions?
Submit a ticket
Have a technical issue or can't find what you need? Reach out to our team through our support form. You can go here to submit a ticket.
Share your feedback
We'd love to hear from you! Share your feedback here.
Email us
Explore our resource center
Discover a wide array of information in our Help Center, Articles, and Videos, to help you get the most out of ClassIT+.